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MSME PEOPLE CHALLENGES SERIES
Real People Challenges. Practical Insights
A series exploring the people and organization challenges that MSMEs face at different stages of their growth journey
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02
03
People Challenges in MSMEs
Lack of People Strategy is a very prominent growth barrier in MSMEs
People Strategy vis-a-vis Business Strategy
People Systems to Scale
Why does the misalignment between Business Agenda and People Agenda happen so frequently in growing MSMEs
What people systems should MSMEs build to scale
04
Leadership Approach to Scale
Scaling MSMEs need a shift in leadership approach
05
Informal Approach to Work
When do we know that informal ways of working are no longer enough
06
Structure Without Losing Agility
Practical steps MSMEs can take to start building structure without losing agility
07
Common Mistakes While Introducing Systems
Common mistakes MSMEs make while introducing systems
08
Promoter Control vs Team Empowerment
How MSMEs can balance Promoter Control with Team Empowerment while scaling
09
First Layer of Leadership
How to build the first layer of leadership beyond the Promoter
13
Transition to System-Driven Culture
How MSMEs can transition from a promoter-driven culture to system-driven culture
17
Building True Ownership Culture
Ownership culture does not emerge through slogans or motivational sessions
10
Strong Professional Managers
Why many MSMEs struggle to attract and retain strong professional managers
11
Retaining High-Quality Professional Talent
What MSMEs can do differently to attract high-quality professional talent
12
Strong Performance Driven Culture
How MSMEs can build strong performance driven culture without becoming process-heavy
14
Capability Gaps in Growing Organizations
Capability building is a strategic growth lever, not just an HR initiative
15
Succession Planning
Systematically building leadership depth across the organization
16
Decision-Making Bottlenecks
Scaling business requires shift from centralized decision-making to structured delegation and governance
18
Clarity of Roles and Responsibilities
Ownership can only thrive when people have clarity about their roles and responsibilities.
19
Absence of effective PMS
Performance Management System is more than an Annual Appraisal Process
20
Feedback
Feedback is not criticism. It is about ensuring clarity
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